Privacy Policy and Notice

This policy describes how J&P Park Acquisitions, Inc. and its family of companies such as Jackson & Perkins, Parkseed, Wayside Gardens, and Vandykes (collectively, “JPPA”) collects, uses, and shares your information.  When you use our sites, products, or services or otherwise form a relationship with us, we may obtain data from you and the devices you use to interact with us.

This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand.

We commit to treat your personal information with care and respect and give you methods to contact us should you have any questions or concerns about the use of your information.

Finally, you may have received additional privacy documentation from us when you used a specific site, product, or service from us.  In that case, the documentation you received should be read in conjunction with this Notice.

This policy explains:

The Scope of this Policy

This Policy describes the processing of information provided or collected on our sites and applications where this privacy policy is posted. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform’s privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.

Your Privacy Rights

If you are a resident of certain states or countries, you may have the right to know, access, correct, transfer, restrict the processing of, opt-out from processing, and delete your personal information. If you choose to exercise any of these options, we will not discriminate against you for making that decision.

You can exercise your privacy rights by contacting us at customerprivacy@parkseed.com.

There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you.

Information Collected from You

We generally collect the information listed below to secure, improve, and provide our services to our customers.

• Information that you provide by filling in forms on our websites. This includes information provided at the time of registering to use our websites, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our websites.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our websites and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our websites.
• Your search queries on the websites.

How We Share Information

JPPA does not rent or sell your information to third parties. However, we may disclose your information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide services to you. We may also share your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may share anonymized or aggregated data at our discretion, in accordance with applicable laws.

If you post your information or content to our online forums or media sites, this information is public on the Internet. We are unable to prevent or control further use of this information and refer you to the third-party sites’ privacy policies and terms of use to learn more about their privacy practices.

Your Controls and Choices

You can control how and when you want to receive marketing emails from JPPA by clicking on the “unsubscribe” link located at the bottom of our email communications to you.  This will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account.

Our Commitment to Protecting Information Belonging to Children

Our services are not intended for children under the age of 18. We do not knowingly collect information via our sites, products, and services from users under the age of 18. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence. If you believe your child has provided us with personal information, please alert us at customerprivacy@parkseed.com. If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor’s account.

Cookies and Other Technologies

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We recommend you keep cookies activated. We have broken up our cookies into categories to help you understand what they do.

• Essential: These cookies are required to use our services. For example, they are necessary to access our websites and login to your account.
• Performance: These cookies track how you interact with our websites. For example, these cookies let us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.
• Functionality: These cookies track information about you to make using our website easier. For example, we may retain information such as your login status and viewing preferences.
• Marketing and Analytics: These cookies help us create targeted advertising experiences on our websites.

You can manage your cookie preferences on our cookie banner that pops up when you first visit our website.

Our Global Data Transfer Practices

We store and process your personal information on our servers located within the United States.  By using our websites, products, or services, you agree to the global transfer, process, and storage of your personal information.

Contacting Supervisory Authorities

If you would like to lodge a complaint against us, you may contact your local privacy regulator. If you have trouble locating a privacy regulator, please contact our privacy office at customerprivacy@parkseed.com and they will help you contact the appropriate enforcement agency.

How to Contact Us

If you have any questions about how we process your information, you can contact us at:

Phone: 1-888-521-1995
Email: customerprivacy@parkseed.com

This policy was last updated on November, 2022.

Relationship-Specific Details

Web Users

Description	Visitors to our websites who browse, shop, or sign up for an account with JPPA.
Categories of Information	JPPA has gathered the following categories of information from its websites for its business purposes: Personal Identifiers such as name, email address, physical address, and phone number. Commercial Information such as credit card information. Internet Data such as IP address, cookie, and beacon data. Inferences such as preferences and likes from social media and friend referrals. Education Data such as level of education.
Category of Data Subjects	JPPA collects this information from people who use its websites.
The Source from which this Information was Collected	This information is provided by web users to JPPA.
Purpose of Processing	Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services. Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us. Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
Legal Basis for Processing	This information is processed pursuant to JPPA’s legitimate business interests or to enter into contractual relationships.
Automated Processing or Profiling	Does this product/service/process use automated processing: Yes☐ No☒ If yes, the general methods and logic used are: Does the automated processing affect the rights of data subjects?
Information Sharing	Categories of Recipients: This information may be provided to entities within the JPPA family of companies, payment processors, cloud infrastructure, customer relationship management tools, email marketing platforms, shipping and logistics companies, and JPPA’s customer service centers. Description of Business Purpose: This information is provided to the categories of recipients running JPPA’s websites, taking and fulfilling orders, communicating with JPPA’s customers, and facilitating interactions with JPPA’s customers. Is this Information Sold or Shared: ☐ Sold   ☒ Shared
Sensitive Personal Information	Category of Sensitive Personal Information Collected: N/A Retention Period: N/A
Whether Personal Information is Transferred Internationally	Not applicable.
Retention Period	JPPA retains this information pursuant to the timeframe allowed by applicable law.

 

Customer Service

Description	Information provided to JPPA through interactions with JPPA’s customer service group.
Categories of Information	JPPA has gathered the following categories of personal information from customer service calls: Personal Identifiers such as name, email address, physical address, and phone number. Commercial Information such as credit card information.
Category of Data Subjects	JPPA collects this information from people who call JPPA’s customer service numbers.
The Source from which this Information was Collected	This information is provided by JPPA’s customers.
Purpose of Processing	Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services. Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; Debugging to identify and repair errors that impair existing intended functionality.
Legal Basis for Processing	This information is processed pursuant to JPPA’s legitimate business interests or to enter into contractual relationships.
Automated Processing or Profiling	Does this product/service/process use automated processing: Yes☒ No☐ If yes, the general methods and logic used are: JPPA uses automated processing to track customer calls and create service tickets. Does the automated processing affect the rights of data subjects? No.
Information Sharing	Categories of Recipients: This information may be provided to entities within the JPPA family of companies, payment processors, cloud infrastructure, customer relationship management tools, email marketing platforms, shipping and logistics companies, and JPPA’s customer service centers. Description of Business Purpose: This information is gathered to address customer concerns and  track and resolve those concerns. Is this Information Sold or Shared: ☐ Sold ☒ Shared
Sensitive Personal Information	Category of Sensitive Personal Information Collected: Credit card information Retention Period: Information is retained pursuant to PCI-DSS standards.
Whether Personal Information is Transferred Internationally	Not applicable.
Retention Period	JPPA retains this information pursuant to the timeframe allowed by applicable law or regulations.

 

Employee/Recruit/Prospect/Candidate

Description	Information gathered from recruiting, hiring, and employee management.
Categories of Information	JPPA has gathered the following categories of information from its websites for its business purposes: Personal Identifiers such as name, government-issued identification numbers, email address, physical address, and phone number.   Commercial Information such as banking information.  Protected Class Information such as ethnicity and gender when you provide that information to us or when JPPA is required by law to request that information from you.  Internet Data such as IP address, cookie, and beacon data.  Professional Employment Information such as work history.   Education Data such as level of education. Audio/Visual Data such as data from call copy in customer service centers, recorded trainings, and customer service calls.
Category of Data Subjects	JPPA collects this information from recruits, new hires, and employees.
The Source from which this Information was Collected	This information is collected from recruits and employees directly.
Purpose of Processing	JPPA gathers this information to enter into employment relationships.  Federal and local law require JPPA to gather this information.
Legal Basis for Processing	JPPA gathers this information to enter into employment relationships.  Federal and local law require JPPA to gather this information.
Automated Processing or Profiling	Does this product/service/process use automated processing: Yes☒ No☐ If yes, the general methods and logic used are: JPPA uses limited automated processing to maintain employment records. Does the automated processing affect the rights of data subjects? No.
Information Sharing	Categories of Recipients: This information may be provided to entities within the JPPA family of companies, payroll processors/administrators, cloud infrastructure, and customer relationship management tools.  Description of Business Purpose: This information is provided to these recipients to manage the recruitment and employment processes at JPPA. Is this Information Sold or Shared: ☐ Sold ☒ Shared
Sensitive Personal Information	Category of Sensitive Personal Information Collected: Government-issued ID numbers Retention Period: This information is retained throughout the term of the employment relationship and then as required or allowed by law.
Whether Personal Information is Transferred Internationally	Not applicable.
Retention Period	This information is retained throughout the term of the employment relationship and then as required or allowed by law.